Reservations
All stays are subject to room availability.
After receiving your application and confirming availability, we will send you an invitation containing your accommodation details, total price, and a secure prepayment link.
Your selected room and dates will be held for 24 hours from the time the invitation is issued.
The reservation becomes confirmed once the required prepayment has been successfully received.
If the prepayment is not completed within 24 hours, the provisional reservation expires automatically and the dates become available again.
Payment
A 40% prepayment of the total accommodation price is required to confirm a reservation.
The remaining 60% is payable upon arrival, before or at check-in.
The invitation will clearly state the total accommodation price, the prepayment amount, and the outstanding balance.
Any additional services, purchases, or expenses are separate from the accommodation price unless expressly included in the booking confirmation.
Cancellations by Guests
We understand that plans change. Please let us know as early as possible if you need to cancel.
Three calendar months or more before check-in: Full refund of the 40% prepayment.
Less than three calendar months before check-in: The prepayment is non-refundable, but future-stay credit may be earned if the cancelled dates are rebooked.
Future-Stay Credit
The sooner you inform us of a cancellation, the better our chances of finding another resident for your dates — and the more credit you could receive toward a future stay.
The credit is 40% of the replacement booking revenue, capped at the original prepayment.
Future-stay credit applies only to cancellations made less than three calendar months before check-in. Guests who receive a full refund do not also receive credit.
Credit is issued once the replacement accommodation has been paid for. It cannot be exchanged for cash.
No future-stay credit is offered for no-shows.
Cancellation requests must be sent in writing, preferably by replying to your booking confirmation email.
The cancellation date is the date we receive your request.
Any refund will be returned to the original payment method where possible, subject to applicable law. Processing time depends on the payment provider.
No-Shows
If you do not arrive on your scheduled check-in date and have not informed us of a delayed arrival, your reservation may be considered a no-show.
Your prepayment is non-refundable, and no future-stay credit will be issued.
If we have not heard from you within 24 hours of your scheduled arrival, we may release the accommodation for new bookings.
If you expect to arrive late, please let us know.
Changes to Your Stay
If you need to change your dates, contact us as early as possible.
We will do our best to accommodate changes, depending on availability. Any difference in accommodation price will be communicated before the change is confirmed.
A request to change dates does not automatically extend the original reservation or guarantee alternative dates.
If alternative dates cannot be agreed upon, the original booking and its cancellation terms remain in effect.
Early Departure
If you decide to leave earlier than planned, please let us know as soon as possible.
The sooner you inform us, the better our chances of finding another resident for your remaining dates.
If we successfully rebook any of your unused nights, you'll receive future-stay credit equal to 100% of the replacement booking revenue, up to the original accommodation value of your unused nights.
Credit is issued once the replacement accommodation has been paid for and cannot be exchanged for cash.
Unused nights that are not rebooked are non-refundable.
Cancellation by Ikalto Micro Art Residence
If we are unable to provide your confirmed accommodation, we will inform you as soon as possible.
You will be offered either suitable alternative dates, subject to availability and your agreement, or a full refund of accommodation payments received.
This does not limit any additional rights you may have under applicable law.
Shared Living & Studio Guidelines
By confirming your reservation, you acknowledge that you have received and agree to follow the Shared Living & Studio Guidelines of Ikalto Micro Art Residence.
These guidelines cover shared spaces, personal belongings, instruments, recording equipment, electrical safety, and responsibilities during your stay.
The guidelines are provided before payment so that you can review them before confirming your booking.
Confirmation
Once your prepayment is received, we will send you a booking confirmation showing your room, dates, total accommodation price, amount paid, and remaining balance.
We look forward to welcoming you to Ikalto Micro Art Residence.